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Exciting News: Unite Us has Acquired Carrot Health. Click here to learn more about how we are improving health nationwide.

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Unite Us acquires analytics leader Carrot Health to become the only nationwide solution to truly integrate health and social care

By Press Releases

The combination of predictive analytics powerhouse Carrot Health and Unite Us’ end-to-end social determinants of health products will further deepen community-based partnerships and accelerate health improvements nationwide.

New York, NY, August 17, 2021 – Unite Us, the nation’s leading technology company connecting health and social care services, has announced the acquisition of Carrot Health, the nation’s premier action-oriented health analytics company focused on removing barriers to health and optimizing care. Across all 50 states, the two fastest growing companies in the industry now bring the only solution that can proactively identify and engage with clients across the community, and ensure they receive services from a secure coordinated network of thousands of community-based organizations.

Carrot Health brings the nation’s largest consumer and health data set, which powers over 500 proprietary predictive models focused on improving health behaviors and outcomes that support over 250 million individuals. This adds to Unite Us’ interoperable end-to-end solution, which includes its flagship outcomes-focused national care coordination platform, prediction and enrollment capabilities, and payments products to reimburse community-based organizations for their impact. Unite Us’ software and on-the-ground presence in the community, together with Carrot Health’s person-centered analytics enable organizations to provide wraparound care and invest in impact together, and address inequities to create new models of care that improve whole person health.

“Adding Carrot Health and its outstanding team to amplify our end-to-end solution combines the power of data analytics with our market-leading coordination platform and products,” says Dan Brillman, Co-Founder and CEO of Unite Us. “With our networks that truly track outcomes and address social factors, we will immediately enable our combined partner base of community-based organizations, governments, payers, and providers to accelerate their impact together, leveraging advanced analytics that improve health for their populations and communities.”

Stakeholders addressing health understand that they must move beyond nationwide lists of resources and the unmet promises of closed loop referrals with disconnected technologies, and siloed initiatives. The shift to value-based care models to reduce unnecessary health care utilization requires a close-knit network of accountable community-based organizations creating a new type of care team, fulfilling last mile services. This new type of privacy-first care reduces burdens for clients, creates a 360 view of a client journey, and brings public and private sectors together to analyze and invest in the greatest impacts on health and communities.

“This combination is the realization of the vision we had from day one to capitalize on the understanding of the need and translating that into meaningful action to improve people’s lives,” says Kurt Waltenbaugh, CEO of Carrot Health. “Health leaders no longer need to string together multiple vendors, and now have access to one turnkey solution as the scaled industry standard.”

The country is at a pivotal time. It’s prioritizing health equity and investing more than ever to improve equitable access to care with better coordination in communities. With thousands of health and social care providers already working together in Unite Us’ ecosystem, the companies will further drive a new standard of care that identifies where disparities exist, enabling communities to direct targeted investments in social care services that improve health and reduce the cost of medical care. The combination of two category leaders creates the only generational company driving improved health in the community.

“We can no longer just be reactive to the needs of individuals or communities,” said Taylor Justice, Co-Founder and President of Unite Us. “The combination of Unite Us and Carrot Health allows communities to be proactive and have a preventative health solution so we aren’t always waiting until individuals are in crisis to intervene. Imagine someone being housed before they ever become homeless, so we can create the right environment to focus on their health. That is the model that reinvents service delivery in this country.”

 

About Unite Us:  

Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This HITRUST-certified social care infrastructure helps communities transform their ability to work together and measure impact at scale. Follow Unite Us on LinkedIn, Twitter, Instagram and Facebook.

About Carrot Health 

Carrot Health believes in enabling a future with no barriers to better health, for everyone. We believe that shining the bright light of data onto our disparities will help us, all working together, to improve health. We provide consumer insights for each and every individual person in the United States to engage patients and members, close gaps in care, and optimize performance for healthcare payers and provider systems. Carrot Health ranked #311 on the 2021 Inc. 5000. The HIPAA compliant software platform incorporates social, behavioral, environmental, and economic barriers to health data to deliver a 360-degree view of the consumer, providing actionable insights to inform Growth, Health, and Quality.

Advisors: Milbank LLC acted as legal advisor for Unite Us. TripleTree, LLC acted as the exclusive financial advisor to Carrot Health for this transaction.

Unite Us Announces First-of-its-Kind End-to-End Solution to Address Social Determinants of Health

By Press Releases

The company’s end-to-end solution predicts social care needs in communities, ensures coordination between health and social services, and analyzes impact to drive investment in social care services. 

New York, NY, July 14, 2021 – Unite Us, the enterprise technology company providing the digital infrastructure to power the integrated health and social care ecosystem, announces the release of its end-to-end social care solution to accelerate the investment and impact of social care services across the nation, and place people at the center of community-focused care. 

Unite Us expands its product suite beyond its coordination platform, creating the industry’s first end-to-end solution. The solution establishes a new standard of care that identifies and predicts social care needs in communities, manages enrollment of individuals in services, and leverages meaningful outcome data and analytics to further drive community investment.  This infrastructure enables social care funding at scale through funds distribution, invoice management, and reimbursement for social services.

The U.S. has seen a seismic shift toward addressing social needs, as experts and policymakers increasingly agree that having one’s social needs met – such as housing, a liveable income, sufficient transportation, and education – is equally as important to improving one’s overall health outcomes as their access to clinical care. This movement requires multiple sectors collaborating to provide streamlined and secure coordination across community organizations, and focuses on breaking down silos between organizations to improve people’s health. Unite Us is uniquely positioned to lead with preventative, community-based solutions that improve health and reduce costly, unnecessary healthcare utilization. 

The company brings together state governments, private sector entities, and others who believe that investing in community health improves outcomes and reduces costs. This creates a secure ecosystem for clients to tell their story once and receive services from an accountable network.  In addition, the company has invested heavily in evaluating impact, not only to track social care delivery at scale, but also prove its real-world effects and role in improving overall health.

“Since its founding in 2013, Unite Us has been working to dismantle the barriers that exist between health and social care providers to build secure, collaborative, community-wide systems that truly improve health outcomes and people’s lives overall. As a generational company built from scratch, we’re constantly evolving with the ever-changing needs of Americans and shifting our vision to better serve our users and the communities that they support – this is coordination at scale,” said Dan Brillman, CEO and Co-Founder of Unite Us. “The launch of this new holistic care solution marks the next generation of growth not only for Unite Us, but for the social care industry at large. We’re excited to continue leading the charge as we redefine health and social care.” 

Unite Us powers coordinated networks in 42 states across the country, with plans to be in all 50 states by December 31, 2022, and is dedicated to bringing services – such as housing, food assistance, behavioral health, utilities, and transportation – to the same priority level as traditional healthcare. 

Trust and transparency are the cornerstones of the Unite Us solution. Unite Us has implemented a robust, person-centric, and health equity-driven process. Community partners, health systems, plans, and governments across the country rely on Unite Us’ secure and HIPAA-compliant platform to coordinate care. With robust protections and certifications aligned with industry-leading privacy and security frameworks such as HITRUST, Unite Us makes it possible for providers to improve the health of their clients and community, while maintaining privacy and trust.

About Unite Us:  

Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale. Follow Unite Us on LinkedIn, Twitter, Instagram and Facebook.

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Media Contact:

BAM for Unite Us

[email protected]  

Unite Us Partners with AlohaCare and Kaiser Permanente to Launch First Social Care Network in Hawaii

By Press Releases

Unite Hawaii network will transform care delivery by connecting local communities to critical health and social services

 

Honolulu, June 30, 2021, 10:10 a.m. ETUnite Us, the enterprise technology company providing the digital infrastructure to power integrated health and social care ecosystems, today announced partnerships with Kaiser Permanente, a leading healthcare provider, and AlohaCare, a nonprofit health plan in Hawaii, to implement the first-ever coordinated care network throughout the state: Unite Hawaii. As social services such as food, employment, and housing continue to be strained due to the COVID-19 pandemic, Unite Hawaii will bridge the care gap statewide for individuals in need, enabling real-time service delivery for communities, and secure, trackable social service referrals focused on improving long-term health outcomes.

 

Hawaii consistently ranks as one of the healthiest states in the nation. People here live longer than their counterparts on the mainland, due in large part to its near-universal health insurance system. Still, the pandemic has made its mark. “Like many communities nationwide, Hawaii is still experiencing unprecedented needs for social services during this recovery phase, and the Unite Hawaii network will make an already good system even better,” said Taylor Justice, Co-founder and President of Unite Us. “We’re thrilled that Kaiser Permanente and AlohaCare have chosen to partner with Unite Us and see the value in this proven, collaborative and accountable solution. We’re honored to serve this community and to work with our partners towards health equity in the state.” 

 

Research continues to reinforce the importance of social determinants of health and their impact on individual health outcomes. With up to 80% of a person’s overall health affected by circumstances outside of clinical services, Unite Us, Kaiser Permanente, and AlohaCare will prioritize the essential needs of communities in Hawaii. The Unite Hawaii network is available to all community-based organizations at no cost to them, offering features that allow providers and care coordinators to connect members to participating organizations and receive real-time data on fulfilment of services. 

 

“Connecting vulnerable populations to the health resources needed is an important part of providing quality care,” said Greg Christian, Hawaii Market President, Kaiser Foundation Health Plan and Hospitals. “Unite Hawaii is an in-depth, innovative digital network for providers to connect and secure such resources outside of the clinic or hospital setting. We are delighted to partner and implement these wonderful tools.”

 

“AlohaCare has always connected our members to community services by referring them to local nonprofit organizations; the Unite Us Platform, will provide transparency into utilization and outcomes of these services,” said Francoise Culley-Trotman, Chief Executive Officer of AlohaCare. “By employing a more holistic approach to health-related data, we’ll be one step closer to achieving whole person care for our members.”

 

Trust and transparency are the cornerstones of the Unite Us Platform. Unite Us has implemented a robust, person-centric, and health equity-driven process. Community partners, health systems, plans, and governments across the country rely on Unite Us’ secure and HIPAA-compliant platform to coordinate care. With robust protections and certifications aligned with industry-leading privacy and security frameworks such as HITRUST, Unite Us makes it possible for providers to improve the health of their clients and community while maintaining privacy and trust. 

 

The Unite Us Platform will be available for Hawaii providers statewide by the end of this year. AlohaCare is already sending referrals for their Oahu members, and neighbor island referrals will commence this fall when additional social service providers join the network. Kaiser Permanente will send referrals on behalf of their plan members statewide later this year or early next year. There is no cost for nonprofits and community-based organizations to participate in Unite Hawaii. Local organizations interested in joining the network can learn more by visiting https://hawaii.uniteus.com/

 

About Unite Us:

Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale. Follow Unite Us on LinkedIn, Twitter, Instagram and Facebook.

 

About AlohaCare:

AlohaCare is a community-led, nonprofit health plan founded in 1994 by Hawaii’s community health centers and is solely dedicated to serving those eligible for Hawaii’s QUEST Integration Medicaid and Medicare program. The nonprofit serves over 75,000 Hawaii members and is the state’s second largest Medicaid/Medicare health plan. For more information, visit alohacare.org.

About Kaiser Permanente: 

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve approximately 12.5 million members in 8 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health. 

 

 

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Media Contact:

BAM for Unite Us

[email protected] 

 

Media Contact:

AlohaCare c/o MVNP

Kashmira Reid

808-389-3771 (mobile)

[email protected]

 

Media Contact: 

Kaiser Permanente

Laura Lott 

808-343-2406 (mobile)

[email protected]

Unite Us and Partners Come Together To Support Federal Regulators’ Plan to Remove Barriers to Care

By Press Releases

Media Inquires contact: [email protected]

Over 20 health, government, and social care leaders from around the country join the company’s comment letter in support of pending regulations to improve access to social care.

New York, New York, May 20, 2021Unite Us​, the enterprise technology company that builds coordinated care networks of health and social services nationwide, today announced its full support and comments for proposed changes to the federal rules that regulate information sharing in the health care industry.  

Late last year, the Department of Health and Human Services (HHS), through its Office of Civil Rights (OCR), announced proposed modifications to the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule. The goal of these proposed changes is to remove barriers to coordinated care, and facilitate information sharing to connect people with the services they need. This month, Unite Us submitted formal comments in support of this rule change. The complete letter with recommendations, and the list of cross-sector partners who co-signed alongside Unite Us, can be found here

Founded in 2013, Unite Us is a technology company that builds coordinated care networks of health and human service providers to address all determinants of health. Operating in over 40 states, Unite Us’ intuitive platform enables health and social service organizations to coordinate and manage services for their clients, track referrals and outcomes, and securely share information to facilitate care coordination.

 

“We applaud HHS for recognizing and affirming the importance of whole-person care,” said Janice E. Nevin, M.D., MPH, president and CEO of ChristianaCare. “The ability to share information between health care providers and social care providers is essential to being able to meet the complex health needs of the people we serve. These proposed changes, if finalized, will be an important step toward achieving value-based care and improving health for everyone,” she adds.

Unite Us knows from its experience working with thousands of community-based organizations across the country, that too often regulatory hurdles limit information sharing between health care providers and social care organizations and negatively impact care delivery.  This information sharing is not only vital to connect people with the social care they need, it also ensures that care can be delivered without the potentially painful experience of repeating their story to every new member of their care team.  The OCR proposed rule will significantly reduce these barriers to care, and will do so in a way that respects the dignity and confidentiality of every individual.

“Through our work in the community, we see how information sharing between health and social care can be a barrier to getting people the services they need,” said Dan Brillman, CEO and Co-founder of Unite Us. “I applaud HHS, and OCR, for recognizing the importance of coordinated care to improve health outcomes. These changes are particularly important given the significant increase in need for social services we have seen throughout the COVID-19 pandemic.”

The 21 partners who signed the statement include leading health systems, health information exchanges, governments, health plans, and community-based organizations, who joined Unite Us to support OCR’s proposed rule change because they recognize the value of reducing barriers to coordinated care and helping people live healthier lives.    

Trust and transparency are the cornerstones of the Unite Us Platform. Unite Us has implemented a robust, person-centric, and health equity-driven process.  Community partners, health systems, plans and governments across the country rely on Unite Us’ secure and HIPAA-compliant platform to coordinate care. With robust protections and certifications aligned with industry-leading privacy and security frameworks such as HITRUST, Unite Us makes it possible for providers to improve the health of their clients and community while maintaining privacy and trust. Unite Us supports the proposed changes to the Privacy Rule because they will both protect client confidentiality and advance the information sharing necessary to address social determinants of health.

About Unite Us:

 

Unite Us​ is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale.

Follow Unite Us on ​LinkedIn​, ​Twitter​, ​Instagram​, and ​Facebook​.

Unite Us and Metro United Way Invest One Million Dollars Directly into Greater Louisville Community

By Press Releases

This pilot marks the first of future community investments, as Unite Us partners with local community leaders to take direct action to help residents. 

 

NEW YORK, April 8th, 2021 10:10 a.m. ETUnite Us, the enterprise technology company that builds coordinated care networks nationwide, today announced it’s investing half a million dollars in Greater Louisville, Kentucky – matched by the same amount from Metro United Way – to provide longer-term housing and wraparound support for those struggling with the continued effects of the pandemic. 

 

The funds will be used for housing-related costs to help Greater Louisville residents impacted both by the COVID-19 pandemic and persistent, historical inequities. The funds will be distributed and tracked through community-based organizations (CBOs) in the United Community network using Unite Us Payments. 

 

“This donation to United Community is validation to us, as well as our early investors, that connecting individuals through this innovative platform with what they need, when they need it is vital,” says Theresa Reno-Weber, president and CEO of Metro United Way, and one of the co-chairs of the United Community effort. “We thank our partners at Unite Us for investing dollars into our local community – dollars we wouldn’t have otherwise received. We have to get this right because of what’s at stake for so many kids and families, and we’re happy to announce that we’re matching this donation 100% to ensure this crucial work is maximized, giving our local nonprofit partners more power to do what’s needed,” she says. 

 

The ultimate goal is to keep Greater Louisville residents in their homes.  In order to do that, the program will provide financial support for both rental/mortgage payments, and flexible cash assistance for housing-related costs not typically funded by traditional grants and government programs. 

 

“While many cities have received significant federal funds to address the impacts of the pandemic, they don’t address every community in our region, nor cover specific needs seen through the United Community network, which is causing people and families to fall through the cracks,” Reno adds. 

 

The Unite Us-Metro United Way program is composed of the following components:

  • CBO care coordination: Several CBOs will be funded to provide care coordination support as an intervention for enrolled households, and support capacity-building within the community.
  • Longer-term rental/mortgage payment assistance: Enrolled households will be able to receive up to six months of rental assistance.
  • Flexible cash assistance: Since there are so many variables that keep someone housed, enrolled households will be able to receive flexible cash assistance to provide wraparound support (e.g. transportation to a job interview, diapers for a newborn, utility bill payment assistance, child care assistance, and more).

 

Greater Louisville has been hard hit by the pandemic, social upheaval, and long-term housing inequalities, and residents are struggling to achieve economic stability. This investment, while not the only solution, will help families and individuals with the greatest need find solid ground as they start to build back after an unprecedented year of trauma, extreme social challenges, and financial uncertainty. 

 

Unite Us is committed to this work in Greater Louisville and hopes to find and work with additional funders to be able to continue to help keep people in their homes. 

 

“While Greater Louisville is the first place where Unite Us has invested, it will definitely not be the last,” says Taylor Justice, Co-founder and President of Unite Us. “United Community is an example of true cross-sector collaboration, where partners from government, community, and the private sector have worked tirelessly to find common ground in people’s best interest. The Unite Us Payments pilot is a game-changer, because community investors will be able to connect the outcomes to the dollars spent, and know that they’ve made an impact,” he adds. 

 

Unite Us Payments will not just track dollars, but also create essential pathways and relationships between healthcare systems, payers and CBOs to coordinate reimbursement for social services, not by replicating the medical system, but by introducing a methodology and framework more appropriate for social care. Most importantly, Unite Us Payments will contribute to sustainable, targeted funding for social care–something CBOs have been seeking for decades. 

 

The data from Greater Louisville will help drive and inform future, ongoing investments from the company. For those interested in supporting efforts and helping Greater Louisville communities through additional local investments, please contact Metro United Way at [email protected]

 

About Unite Us

Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale. Follow Unite Us on LinkedIn, Twitter, Instagram, and Facebook.

 

About Metro United Way

For more than 100 years, Metro United Way has empowered individuals and families to achieve their fullest potential by generating meaningful and lasting change in our community. We use data-driven insights to identify and prioritize the community’s greatest needs with a focus on equitable outcomes for all. Together, we fight to improve the disparities that persist in education, income, health, housing, and racial equality in Jefferson, Bullitt, Oldham and Shelby counties in Kentucky and Clark, Floyd and Harrison counties in Indiana. We invite you to stand with us and be a part of transforming Greater Louisville.   

 

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Media Contact

BAM for Unite Us

[email protected]

Unite Us Announces It Has Raised $150M to Scale Nationwide Social Care Infrastructure

By Press Releases

New York, New York, March 16, 2021 – ​Unite Us​, an enterprise technology company providing the digital infrastructure to power the integrated health and social care ecosystem, today announced that it has raised $150 million in a Series C financing led by ICONIQ Growth. The investment follows a record performance in 2020 for Unite Us that saw it expand into 42 states, including 16 new statewide networks, driving cross-sector coordination and improved health in community-based settings. Investors in the round include Emerson Collective, Optum Ventures and Transformation Capital, as well as existing investors, Define Ventures, Salesforce Ventures and Town Hall Ventures, and several healthcare partners. This investment will ensure the mission-driven company, now valued above $1.6 billion, is able to continue to deeply invest in community-based organizations to bring social care to the same priority level as medical care.

Unite Us is the market leader with its outcome-focused coordination software securely connecting community-based organizations with health care providers, health plans, state and local governments, and private foundations. Together, these partners are leading the care transformation movement towards whole-person care. The financing will catalyze the company’s ability to bring its core product, Unite Us Platform, to all communities across the country by 2023, as well as accelerate Unite Us Insights and Payments solutions to amplify support and investment for all community partners.

“We are excited to double-down on our vision for a person-centered, coordinated, nationwide, social care network,” said Dan Brillman, CEO and Co-founder. “Our community-based partners’ ability to drive improved outcomes is critical in a value-based care world, and we know that bringing the necessary technology into every community will accelerate our impact.”

Since its founding in 2013 by military veterans, Unite Us has had the opportunity to connect, learn from, and support thousands of community-based organizations, and has earned the trust of hundreds of partners nationwide, including Kaiser Permanente, CyncHealth, the state of North Carolina, the Commonwealth of Virginia, Humana, CommonSpirit Health, CVS Aetna, the Cleveland Clinic, and United Ways across the country. The industry has recognized the essential role social determinants of health (SDoH) play in a person’s health, reinforcing Unite Us’ mission to continue to invest in cross-sector partnerships that lead to better health and equitable access to services.

“Unite Us’​ leadership and vision in enabling coordinated, connected communities gives us hope for a future where every individual receives the holistic, whole-person care they need,​” ​says Caroline Xie, General Partner at ICONIQ Growth. “We are delighted to be embarking on this partnership with the Unite Us team and look forward to supporting the company’s growth and vision with our team and global resources.”

The company plans to use a part of the proceeds from this round to invest heavily in Unite Us Payments, which relies on the Unite Us Platform infrastructure to record and process payments to their trusted network of community partners. In addition, Unite Us will further fund its interoperability framework to ensure that those serving clients in need are able to do so seamlessly across operating systems.

“For the last decade, Unite Us has helped communities become operationally efficient by building the only operating system for social care. Over the next decade, with Unite Us Payments, we will facilitate an economic relationship between healthcare and social care to integrate both the delivery and reimbursement of services in communities,” says Taylor Justice, President and Co-founder of Unite Us. “We are thrilled to be partnering with ICONIQ Growth, who understands our commitment to our mission and belief that we are building a generational company,” Justice adds.

About Unite Us:

Unite Us​ is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive
secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale.

Follow Unite Us on ​LinkedIn​, ​Twitter​​Instagram​, and ​Facebook​.

Unite Us Launches a Coordinated Care Network to Address Social Determinants of Health in The Keystone State

By Press Releases

New York, New York, March 4, 2021 – Unite Us is building a statewide coordinated system of health, human, and social service providers to facilitate care across the state of Pennsylvania. This statewide initiative will build upon existing Unite Us-powered networks in Pennsylvania that include PAServes and United for Women. These networks will provide a solid foundation for the statewide growth, beginning in the Greater Philadelphia region.

Unite Pennsylvania will connect partners through the Unite Us Platform, allow an exchange of secure, electronic referrals, address social determinants of health, and track outcomes within communities, all of which promote health equity.

“Since day one, Unite Us has worked hand-in-hand with communities, prioritizing their needs and supporting them in their work to take care of the people who need help,” says Taylor Justice, President and Co-founder of Unite Us. “Eight years of experience has taught us that to coordinate care, it takes more than a resource directory and a referral. Providers need to be able to know what happened to the referral and more importantly, to the person. We plan to bring this accountable, secure and outcome-focused network to every county in Pennsylvania.”

A Country in Crisis
The nation has struggled for almost a year with the ongoing effects of the COVID-19 pandemic, both in terms of the virus itself, and the ensuing implications on people’s social needs such as housing, employment and food insecurity. It’s widely accepted that 80 percent* of a person’s health is affected by the social determinants of health (SDoH) – conditions in the environments in which people are born, live, work, play, worship, and age – that impact a range of health, quality of life, and risk outcomes. Unite Us continues to engage with health and social service partners who are on the frontlines helping their communities each day, developing solutions that appropriately meet each community’s needs.

Community-focused
The goal of the Unite Pennsylvania network is to meet people where they are, and ensure that they are able to access the resources they need, when they need them, without redundancy or having to retell their stories repeatedly. Unite Us seeks to ensure that service providers across the Commonwealth have access to the tools and resources that can help them effectively work together to best service their shared patients, clients, members, and residents. Unite Us works side-by-side with community leaders and organizations to build relationships and trust, and provide them with an efficient, accountable and seamless workflow that enables them to better help the people they serve. Network partners benefit from increased collaboration across sectors, access to a wealth of data on local service delivery, and the confidence in tracking their clients’ care journeys through to outcomes.

A Secure and Trusted Platform
Community partners, health systems, plans and governments across the country rely on Unite Us’ secure and HIPAA-compliant platform to coordinate care. With robust protections aligned with industry-leading privacy and security frameworks, Unite Us makes it possible for providers to improve the health of their clients and community while maintaining privacy and trust.

Statewide Solution
With networks in more than 42 states, 19 of them statewide, Unite Us is leading the care transformation movement by providing digital infrastructure to connect health care providers with community-based organizations, and building teams of community engagement and public health experts who live in the very communities they serve throughout the state of Pennsylvania. To find out more about how your organization can join the network, visit the Pennsylvania.UniteUs.com website.

About Unite Us:
Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale.
Follow Unite Us on LinkedIn, Facebook, Instagram, and Twitter.

* Hood, C. M., K. P. Gennuso, G. R. Swain, and B. B. Catlin. 2016. County health
rankings: Relationships between determinant factors and health outcomes. American
Journal of Preventive Medicine 50(2):129-135.

After Successful First Year, CVS Health and Unite Us Expand Partnership Across Kentucky

By Press Releases

With this agreement, Aetna Better Health of Kentucky members throughout the Commonwealth will benefit from this coordinated care network of health and social care providers, improving access to services for people where they are, when they need it most.

New York, NY, January 19, 2021: Unite Us today announced that they’ve partnered with CVS Health to build upon a foundation established over the past year in Kentucky, and offer Kentuckians across the entire state the opportunity to build healthier communities by breaking down barriers between health and social service providers.

This news couldn’t have come at a better time, as COVID-19 continues to significantly impact the Commonwealth, affecting people’s medical and social well-being in profound ways. Now Aetna Better Health of Kentucky (ABH-KY), a Medicaid managed care plan that serves more than 240,000 members across Kentucky, will expand the services community health workers, case managers and member services representatives have been offering. ABH-KY will use the Unite Us Platform to better support people across the Commonwealth who are in need of critical social services such as food, housing, employment and mental health care. In addition, ABH-KY is committed to identifying additional entry points of care and social needs screening opportunities to reach as many members as possible and inform them of how they can get help, in what’s commonly known as a no-wrong-door approach.

Known to Aetna members as the LocalWorks program, the network is powered by the Unite Us Platform and supported by a local community engagement team that works hand in hand with longstanding community-based partners and providers. Established in 2019, United Community was originally created in partnership with Metro United Way of Louisville, Kentucky. Focused initially on the Jefferson County region, Metro United Way will continue to lead this work in their seven-county footprint in Kentucky and Indiana. Over the past year, more than 70 percent of service requests in Jefferson County alone have been resolved.

Now with this expansion agreement, Aetna Better Health members across Kentucky will have access to the same accountable, secure and outcomes-focused network that ensures people are not only referred to much-needed social services, but in fact receive those services.

By the end of 2021, anyone in Kentucky will be able to access services via the network – which will be available in every county to everyone in need of support. This means simple, convenient and local access to comprehensive care. Community members can request help from their pharmacist, primary care provider or community partner, and in minutes be connected to a robust network of social service providers who can refer to each other and be certain that services are delivered. This network is free for the community-based organizations providing care, as well as the people requesting services.

“Over the past year, our collaboration with Unite Us has resulted in over 250% growth in the number of local organizations who utilize this important tool to work together and coordinate the services they provide to our members and the community,” said Jonathan Copley, CEO, Aetna Better Health of Kentucky. “These seamless connections to community resources and services help improve health outcomes, and we look forward to continuing to build upon that success as we expand the network statewide and make sure our members are getting the resources they need.”

“We are thrilled to continue this work with CVS Health and grow our partnership with Aetna Better Health to commit even more resources to Kentucky,” says Taylor Justice, President of Unite Us. “The rising number of COVID-19 cases and the increasing demand for unemployment and nutritional services are indicators of the second wave of social needs caused by the pandemic,” he adds. “Now we can work quickly to help as many people as possible have their critical needs met.”

About Unite Us:
Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale. 

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Virginia to Partner with Unite Us to Create Statewide Infrastructure Connecting Health and Social Services

By Press Releases

RICHMOND—Governor Ralph Northam today announced that Virginia will allocate $10 million in federal Coronavirus Aid, Relief, and Economic Security (CARES) Act funding to create Unite Virginia, a statewide technology platform designed to connect vulnerable Virginians to health and social services. Working with Unite Us, a technology company that builds coordinated care networks of health and social service providers, the Commonwealth will implement an integrated e-referral system that unites government agencies, health care providers, and community-based partners and supports Virginia’s continuing COVID-19 response and recovery efforts.

“The ongoing and widespread impacts of the COVID-19 pandemic underscore the need to unite traditional health care settings and community organizations that address social determinants of health,” said Governor Northam. “This is about connecting people with the supports they need to live healthy lives. Having this critical infrastructure in place will also position our Commonwealth to better respond to and recover from the twin public health and economic crises we face, and advance health equity by ensuring medical care and social services are appropriately delivered to Virginians, reducing barriers to care, and identifying gaps to better our target resources.”

This initial funding allocation will cover startup and implementation costs to operate the e-referral system, which can integrate with widely used electronic medical record systems in place at hospitals, health systems, and medical practice groups across Virginia. Establishing those links will enable health care providers to refer patients to social service organizations that can provide other supports such as food, transportation assistance, housing, employment services, and more. In turn, participating organizations will be able to refer patients and clients to each other. This interconnected approach also increases the likelihood that vulnerable Virginians will access support services to manage their health conditions and the environmental factors that contribute to them. Data insights gleaned from the integrated technology platform will help state government, providers, and other partners identify critical needs and better focus efforts to serve these Virginians.

“Developing this type of e-referral system has been a longstanding goal of our statewide Partnering for a Healthy Virginia initiative,” said State Health Commissioner M. Norman Oliver, MD, MA. “With this funding, we can take the necessary steps to continue our important work on promoting health equity and addressing the social factors that influence individual and community health. This work is more important now than ever because the economic harm and isolation caused by the COVID-19 pandemic has been especially hard on vulnerable Virginians.”

“Virginia’s hospital community is committed to the mission of addressing social determinants of health by ensuring that all Virginians have access to care and working to reduce health disparities,” said Sean T. Connaughton, President and CEO of the Virginia Hospital & Healthcare Association. “To that end, our members have worked closely with the Virginia Department of Health on planning for the buildout of this system in the Commonwealth and its key features, such as a two-way communication mechanism between health care providers and community partners. We look forward to full implementation of this program.”

Unite Us provides unifying infrastructure between health care providers and community-based organizations as the foundation for social care transformation at scale. With networks in more than 40 states, Unite Us is the statewide technology platform in North Carolina and the company is developing programs similar to what is planned in Virginia in communities in Kansas, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oregon, and South Dakota. In Virginia, Unite Us already powers networks in the Hampton Roads and Shenandoah Valley regions. When fully established, this network will be an integral part of the Commonwealth’s broader public health framework.

“We are ready to work alongside our partners in Virginia to provide both the technology and hyper-local community engagement that will give individuals comprehensive access to the care and services they need,” said Unite Us President Taylor Justice. “Thanks to the leadership of Governor Northam, Unite Us will help mitigate the current effects of the pandemic, build the infrastructure to strengthen connectivity between all care providers, and ultimately help build healthier, more equitable communities.”

CVS Health, Humana, Ochsner Health, and Unite Us Join Forces to Support Unite Louisiana, Expanding Social Care Throughout the State

By Press Releases

NEW YORK, November 18, 2020, 10:10 a.m. ETUnite Us, the technology company building coordinated care networks nationwide, today announced that its Unite Louisiana network has partnered with CVS Health, Humana, and Ochsner Health in an effort to expand and improve community health and social care throughout the state. 

 

Unite Louisiana was established in partnership with Louisiana Association of United Ways and Louisiana 211. The network connects clinicians and social service providers through Unite Us’ shared technology platform, to serve the health and social needs within communities and parishes statewide. Unite Louisiana is currently in 14 parishes and growing. As COVID-19 continues to spread across the country, access to basic needs such as food, health care, housing, and economic resources are strained more than ever. Unite Louisiana bridges the care gap for the basic needs of Louisianans, now extending into New Orleans, Baton Rouge and Shreveport with these new partnerships. The Unite Louisiana network is also supported by Aetna Better Health of Louisiana and Louisiana Healthcare Connections.

 

“Unite Us has been doubling down on its efforts across the country to ensure Americans are receiving the care they need during these volatile times. Louisiana residents need access to care now more than ever, as COVID-19 cases continue to be high across the state,” said Taylor Justice, president of Unite Us. “As we continue to expand Unite Louisiana, joining forces with CVS Health, Humana, and Ochsner Health was the natural next step.” 

 

Here are some examples of how these partners are utilizing the network to serve their patients and communities in Louisiana: 

 

  • Care Managers at Louisiana Healthcare Connections are using Unite Us to connect Medicaid members with social services.
  • Care Managers at Aetna Better Health of Louisiana are using the platform to connect their Medicaid and Dual-eligible Special Needs Plan (DSNP) members with social services.
  • Care Managers at Humana are using Unite Us’ technology to connect their Medicare Advantage members and DSNP members with social services.
  • Teams across Ochsner Health, including the Digital Medicine team and Outpatient Case Management team, are using Unite Us to coordinate social services for their patients.

 

”When helping people on their path to better health, we value innovation and collaboration. Unite Louisiana brings together community-focused companies to help Louisianans get access to the resources and support they need,” said Richard Born, CEO, Aetna Better Health of Louisiana, a CVS Health company.

 

 Louisiana’s daily case rate has remained high and there continues to be a need for electronic connectivity among community-based organizations during the pandemic, especially in rural areas of the state. With the addition of CVS Health, Humana, and Ochsner Health, Unite Louisiana is now connecting even more Louisianans to critical resources through a single entry point, which is crucial to reduce exposure and provide support during the pandemic and enable a no-wrong-door approach for anyone in need.

 

“This strategic partnership with Unite Louisiana helps us continue to focus on both community and business integration to improve clinical and social health outcomes for individuals throughout the state. We see this as an investment that drives real and lasting change for those who need social support,” said Matt Berger, President-Gulf States at Humana.

 

Unite Louisiana’s impact has been critical during the COVID-19 pandemic. Since April 1 2020, the network has grown by 70 percent. In that same time period, the network has been meeting community demand particularly around food assistance requests, with nearly 98 percent resolution of food assistance service episodes.

 

“We are excited to be working with Unite Us to provide critical resources to underserved communities across Louisiana,” said Kevin Green, Vice President, Community Based Clinics at Ochsner Health. “As we continue to face COVID-19, this is the time to invest in the people we serve and provide support to create a healthier region. Together, Ochsner and Unite Us can help remove barriers and support the foundation of a healthier life for our community.”

 

Unite Louisiana currently serves 14 parishes across the New Orleans, Lafayette, Baton Rouge, and Shreveport regions, including Acadia, Ascension, Bossier, Caddo, East Baton Rouge, Evangeline, Iberia, Jefferson, Lafayette, Orleans, St. Landry, St. Martin, Vermillion, and West Baton Rouge parishes. Interested community-based organizations can learn more about joining the network at Louisiana.UniteUs.com.

 

About Unite Us:

Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact at scale. Follow Unite Us on LinkedIn, Facebook, Instagram, and Twitter.

 

About CVS Health:

CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We’re evolving based on changing consumer needs and meeting people where they are, whether that’s in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings from HealthHUB locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we’re transforming health at www.cvshealth.com

 

About Humana:

Humana, Inc. is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

    • Annual reports to stockholders
    • Securities and Exchange Commission filings
    • Most recent investor conference presentations
    • Quarterly earnings news releases and conference calls
    • Calendar of events
    • Corporate Governance information


About Ochsner Health:

Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate. Ochsner Health is a not-for-profit committed to giving back to the communities it serves through preventative screenings, health and wellness resources and partnerships with innovative organizations that share our vision. Ochsner Health healed more than 876,000 people from across the globe in 2019, providing the latest medical breakthroughs and therapies, including digital medicine for chronic conditions and telehealth specialty services. Ochsner Health is a national leader, named the top hospital in Louisiana and a top children’s hospital by U.S. News & World Report. As Louisiana’s leading healthcare educator, Ochsner Health and its partners educate thousands of healthcare professionals annually. Ochsner Health is innovating healthcare by investing in new technologies and research to make world-class care more accessible, affordable, convenient and effective. Ochsner’s team of more than 26,000 employees and 4,500 providers are working to reinvent the future of health and wellness in the region. To learn more about Ochsner Health, please visit www.ochsner.org. To transform your health, please visit www.ochsner.org/healthyyou.

 

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