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How Government
Agencies Use Unite Us

The use cases are endless. Here are a few ways government agencies are transforming their communities with Unite Us.

Reentry

Support Community Reentry to Reduce Recidivism

We help people leaving incarceration transition into productive, healthy lives. With our easy-to-use platform and smart workflows, correctional staff can do more in less time. And our accountable network enables people to get enrolled in programs they’re actually eligible for. Plus, self-service tools give people leaving incarceration a clear path to getting back on their feet – and staying there.

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Key Benefits

Drive quick connections between previously incarcerated individuals and community resources

Save staff time with easy-to-use workflows and an accountable network of community organizations

Prioritize privacy and security at every step of the way

Maternal Health

Improve Maternal and Child Health Outcomes

Unite Us partners with local governments, healthcare providers and community-based organizations across the country to support maternal and child health initiatives. The results of that work–and our proven ROI–speak for themselves. After implementing Unite Us, our maternal health providers have seen decreases in hospital readmissions of as much as 79%, as well as significant cost savings.

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Key Benefits

Get families the right services, right when they need them

Track the health journey of individuals and families through the system over time

Increase operational efficiencies by reducing time spent on administrative tasks and improving coordination with partners and providers

Disaster Response

Empower Efficient Coordination of Services When Disaster Strikes

Unite Us provides governments with the infrastructure needed to comprehensively respond to any type of disaster, helping agencies meet the immediate needs of constituents while delivering a long-term path to improved well-being. By bringing together technology-driven automation, rapid response teams, and community capacity insights, our platform ensures you are always prepared for the next crisis.

Key Benefits

Get dynamic visibility into evolving constituent needs

Unlock real-time data to understand capacity constraints across community-serving organizations

Rapidly scale outreach capacity with tech-enabled care coordination services

Veterans

Deliver the Right Support to Veterans at the Right Time

At Unite Us, we provide care coordination, real-time analytics, and proactive needs identification to help those who served our country build healthy and fulfilling lives back home. Veterans too often face disproportionate barriers to accessing critical services, and our platform cuts through the red tape to ensure their health and non-medical needs are met quickly and completely.

Key Benefits

Proactively identify veterans in need of immediate support

Coordinate care with community partners offering healthcare, housing, employment, and other essential services

Foster social connections and support networks to help overcome mental health challenges and isolation

Behavioral Health

Improve Access to Behavioral Health Services

The need for behavioral health support is growing nationwide. Unite Us streamlines access by serving as a single point of entry—reducing bureaucratic hurdles for both individuals experiencing a crisis and the government employee managing their case. Our platform ensures people are quickly, securely, and efficiently connected to the mental health and substance use services they need.

Key Benefits

Provide a single referral solution to coordinate care and track patient journeys

Facilitate payment for services through an integrated platform

Leverage community resources to address root causes of behavioral health challenges

Child Welfare

Strengthen Child Welfare Through Streamlined Public-Private Coordination

Unite Us equips child welfare systems with efficient tools to streamline service delivery, reduce administrative burden, and strengthen coordination across sectors. Our platform supports early intervention and community-based care by powering partnerships that enhance stability, resilience, and outcomes for children and families—without adding work to already stretched teams.

Key Benefits

Simplify referrals and enable secure chat features to strengthen public-private collaboration across care networks

Reduce administrative burden while improving coordination of individualized, family-centered care

Use real-time data to enhance service delivery, accountability, and strategic decision-making

Education

Connect Students to Community Resources and Ease Burden on Staff

Schools serve as critical access points for student and family support, yet staff often face limited capacity. Unite Us connects students and families to trusted community-based resources—helping address health and non-medical needs while reducing the administrative burden on educators and support staff.

Key Benefits

Facilitate access to existing community services

Reduce staff burden through coordinated referral networks

Leverage data to identify needs and track service outcomes

Aging and Older Adults

Support Healthy Aging

At Unite Us, we work with community, healthcare, and government partners to provide older adults with what they and their families want most: better care at home and in their community. From accessing medical care to building social connections, our platform delivers personalized and comprehensive healthy aging solutions directly to people and families.

Key Benefits

Connect state agencies, health systems, and community organizations to provide high-quality care and improved outcomes

Coordinate care and connect older adults to the right services at the right time

Utilize community-level insights to identify at-risk older adults and support proactive, targeted outreach

Frequently Asked Questions:

  • We know that the needs of every customer are different. That’s why our networks are designed to meet your unique needs. Current customers use Unite Us to collaborate with non-government partners like CBOss, healthcare providers, and health plans, but also with other government partners. 

  • Yes, many of our partners collaborate with other departments or agencies within their state or county using Unite Us. 

  • With Unite Us, closing the loop isn’t optional and it isn’t checking a box. You’ll receive detailed information on the outcome of a case, so you can get more informed data and a better understanding of how to help the individual.

  • Trust and transparency are the cornerstones of the Unite Us Platform. Unite Us is compliant with HIPAA and leading security frameworks including HITRUST. Read more about our security guidelines and our privacy policy.

  • Unite Us is built to be flexible to help meet the needs of your patients and care teams. With Unite Us, care teams directly serving a patient can understand their patient’s longitudinal care journey, including the status and outcomes of any social care referrals, in accordance with the patient’s documented consent. Care teams can also use Unite Us’s intuitive dashboards to manage day-to-day workflows and caseloads.

    Care teams can also use Unite Us Chat to easily and securely communicate with other users in the network based on shared referrals and cases.

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