Improve Community Health Outcomes for Your Constituents
Even the most efficient agencies can’t succeed in a silo. That’s where Unite Us comes in.
You Deliver for your Constituents.
Unite Us Delivers for You.
We know how complex it is to run agencies, manage budgets, and navigate silos. Most importantly? We know what it’s like to be accountable to the people we serve. Our platform breaks down barriers between government, community-based organizations, and providers so you can improve the services you deliver for your constituents and their health outcomes.
Drive Accountability
Access data that you and your non-government partners can actually use.
Work More Efficiently
Collaborate seamlessly with CBOs, healthcare providers, and other government agencies.
Make Your Dollars Go Further
Harness invoicing and reporting tools that maximize federal and private-sector resources.
How Government
Agencies Use Unite Us
The use cases are endless. Here are a few ways government agencies are transforming their communities with Unite Us.
Support Community Reentry to Reduce Recidivism
We help people leaving incarceration transition into productive, healthy lives. With our easy-to-use platform and smart workflows, correctional staff can do more in less time. And our accountable network enables people to get enrolled in programs they’re actually eligible for. Plus, self-service tools give people leaving incarceration a clear path to getting back on their feet – and staying there.
Key Benefits
Drive quick connections between previously incarcerated individuals and community resources
Save staff time with easy-to-use workflows and an accountable network of community organizations
Prioritize privacy and security at every step of the way
Improve Maternal and Child Health Outcomes
Unite Us partners with local governments, healthcare providers and community-based organizations across the country to support maternal and child health initiatives. The results of that work–and our proven ROI–speak for themselves. After implementing Unite Us, our maternal health providers have seen decreases in hospital readmissions of as much as 79%, as well as significant cost savings.
Key Benefits
Get families the right services, right when they need them
Track the health journey of individuals and families through the system over time
Increase operational efficiencies by reducing time spent on administrative tasks and improving coordination with partners and providers
Empower Efficient Coordination of Services When Disaster Strikes
Unite Us provides governments with the infrastructure needed to comprehensively respond to any type of disaster, helping agencies meet the immediate needs of constituents while delivering a long-term path to improved well-being. By bringing together technology-driven automation, rapid response teams, and community capacity insights, our platform ensures you are always prepared for the next crisis.
Key Benefits
Get dynamic visibility into evolving constituent needs
Unlock real-time data to understand capacity constraints across community-serving organizations
Rapidly scale outreach capacity with tech-enabled care coordination services
Deliver the Right Support to Veterans at the Right Time
At Unite Us, we provide care coordination, real-time analytics, and proactive needs identification to help those who served our country build healthy and fulfilling lives back home. Veterans too often face disproportionate barriers to accessing critical services, and our platform cuts through the red tape to ensure their health and non-medical needs are met quickly and completely.
Key Benefits
Proactively identify veterans in need of immediate support
Coordinate care with community partners offering healthcare, housing, employment, and other essential services
Foster social connections and support networks to help overcome mental health challenges and isolation
Improve Access to Behavioral Health Services
The need for behavioral health support is growing nationwide. Unite Us streamlines access by serving as a single point of entry—reducing bureaucratic hurdles for both individuals experiencing a crisis and the government employee managing their case. Our platform ensures people are quickly, securely, and efficiently connected to the mental health and substance use services they need.
Key Benefits
Provide a single referral solution to coordinate care and track patient journeys
Facilitate payment for services through an integrated platform
Leverage community resources to address root causes of behavioral health challenges
Strengthen Child Welfare Through Streamlined Public-Private Coordination
Unite Us equips child welfare systems with efficient tools to streamline service delivery, reduce administrative burden, and strengthen coordination across sectors. Our platform supports early intervention and community-based care by powering partnerships that enhance stability, resilience, and outcomes for children and families—without adding work to already stretched teams.
Key Benefits
Simplify referrals and enable secure chat features to strengthen public-private collaboration across care networks
Reduce administrative burden while improving coordination of individualized, family-centered care
Use real-time data to enhance service delivery, accountability, and strategic decision-making
Connect Students to Community Resources and Ease Burden on Staff
Schools serve as critical access points for student and family support, yet staff often face limited capacity. Unite Us connects students and families to trusted community-based resources—helping address health and non-medical needs while reducing the administrative burden on educators and support staff.
Key Benefits
Facilitate access to existing community services
Reduce staff burden through coordinated referral networks
Leverage data to identify needs and track service outcomes
Support Healthy Aging
At Unite Us, we work with community, healthcare, and government partners to provide older adults with what they and their families want most: better care at home and in their community. From accessing medical care to building social connections, our platform delivers personalized and comprehensive healthy aging solutions directly to people and families.
Key Benefits
Connect state agencies, health systems, and community organizations to provide high-quality care and improved outcomes
Coordinate care and connect older adults to the right services at the right time
Utilize community-level insights to identify at-risk older adults and support proactive, targeted outreach
How Providers Are Improving
Screening Rates and Outcomes
Eliminating Inefficiency, Scaling Outcomes: How 51% of Bayhealth Patients Avoided Future Healthcare Utilization
How Bayhealth uses Unite Us’ closed-loop referral system to improve care coordination post-discharge, reduce ED/IP utilization, and improve outcomes.
How Ballad Health Reduces ED Utilization by Nearly 25% and Saves $68.80 PMPM
See how Ballad Health is using Unite Virginia, a statewide coordinated care network, to reduce ED readmissions by nearly 25% and save $68.80 PMPM.
Transforming Health Outcomes: The Power of Integrating Social Care Technology with Electronic Health Records
Explore the benefits and challenges of integrating social care technology with Electronic Health Records (EHRs). Discover how EHR integration can improve patient outcomes and streamline healthcare processes.
Frequently Asked Questions:
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We know that the needs of every customer are different. That’s why our networks are designed to meet your unique needs. Current customers use Unite Us to collaborate with non-government partners like CBOss, healthcare providers, and health plans, but also with other government partners.
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Yes, many of our partners collaborate with other departments or agencies within their state or county using Unite Us.
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With Unite Us, closing the loop isn’t optional and it isn’t checking a box. You’ll receive detailed information on the outcome of a case, so you can get more informed data and a better understanding of how to help the individual.
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Trust and transparency are the cornerstones of the Unite Us Platform. Unite Us is compliant with HIPAA and leading security frameworks including HITRUST. Read more about our security guidelines and our privacy policy.
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Unite Us is built to be flexible to help meet the needs of your patients and care teams. With Unite Us, care teams directly serving a patient can understand their patient’s longitudinal care journey, including the status and outcomes of any social care referrals, in accordance with the patient’s documented consent. Care teams can also use Unite Us’s intuitive dashboards to manage day-to-day workflows and caseloads.
Care teams can also use Unite Us Chat to easily and securely communicate with other users in the network based on shared referrals and cases.
