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Seamlessly manage social care
funding at scale.

With Unite Us Payments, funders can reimburse community-based organizations (CBOs) at scale for the important services they provide, while measuring the success of social care funding initiatives. We automate complex coding and rate information so CBOs and funders can efficiently process invoices and social care claims, reducing the risks of costly denials and rejections.

Flexible Solutions to Grow and Scale Over Time

Payments includes four key solutions that can be adjusted and scaled based on your organization or program’s needs. Then, you can prove the ROI of your social care investments through illustrative, detailed Payments reporting.

Grant Tracking

Track how funding streams are spent across a network of CBOs by monitoring direct cash assistance and funded services delivered.

Billing

Reimburse and pay CBOs for funded services, such as food support and housing assistance, through invoices and/or and/or EDI 837 claims.

Enrollment

Provides a simple way for funders to approve client eligibility in a funded program.

Authorization

Confirm and authorize the amount or duration of a service that an individual is qualified to receive.

The Impact

Proven Results Funding Social Care

Medicaid Transformation in North Carolina

In North Carolina, Unite Us has partnered with NCDHHS to act as the technology backbone connecting health plans, network leads, providers, and public entities engaged in The Healthy Opportunities Pilot. Since the program launched in March 2022, we have seen an incredible impact with invoice metrics citing a 3% payer rejection rate—compared to the national denials rate of 26%—and over 146,000 services delivered to Medicaid members to date.

23% lower

payer rejection rate compared to national average denials rate

146K

services delivered to Medicaid members to date

Stable Social Care in Southwest Missouri

“Using Unite Us Payments has allowed us to expedite payments to community-based organizations for social care needs. We have assisted over 20 unhoused individuals in becoming housed. We have also assisted over 175 clients in staying housed and keeping their lights on. It has been a pleasure working with Unite Us. Unite Us supported our vision and helped us reach our goal of providing human-centered care to meet the social care needs of individuals in our community. The utilization of Unite Us Payments has blessed the lives of many families in Southwest Missouri.”

Jennifer VanHoose, Care Partner Network
United Way of Southwest Missouri and Southeast Kansas

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