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The leading SDOH screening and referral platform for providers and patients

Transform whole-person care with social care screening and referral technology

As much as 80% of a person’s health is determined by non-medical factors, such as housing, food, and transportation, known as social drivers of health (SDOH).

Social care is an important component of healthcare, yet providers are often working with limited time, resources, and staff, making it difficult to address social care needs and meet Centers for Medicare & Medicaid Services (CMS) screening requirements.

Unite Us simplifies SDOH screening and referrals

Our SDOH screening and referral platform makes it easy to ensure patients’ social care needs are met, without ever leaving the electronic health record (EHR) or creating additional burdens for care teams. Unite Us helps you:

  • Screen for social needs within the EHR
  • Automatically recommend best-fit community resources
  • Refer patients to resources with a few simple clicks
  • Track the outcomes of referrals within the platform

Designed Specifically for Healthcare

An enterprise technology solution that scales across your entire health system – plus a strong network and the right people to power it.

Accessible

More than 130 language translations, responsive design, and robust search and filtering capabilities to streamline user workflows.

Integrated

Streamlined integrations with EHRs, care/case management systems, and other systems of record, plus a robust API library to support standard-based data exchange.

Patient-Centered

Focused on whole-person care with solutions that fit each patient’s unique needs. From personalized resources to closed-loop referrals, support is only a few clicks away.

Collaborative

Real-time communication with other providers and community-based organizations serving your patients to provide more holistic care.

Secure

HIPAA compliant, HITRUST, SOC 2 TYPE II, and NIST certified to comply with regulations and protect valuable patient data.

Leverage Flexible Solutions That Meet You Where You Are

Healthcare isn’t a one-size-fits-all approach—and neither is social care.

Care teams and patients need different solutions at different points in their care journey. That’s why Unite Us offers flexible workflows and tailored solutions for working with low-risk, rising-risk, and high-risk patient populations.

  • Closed-Loop Social Care Referrals – Coordinate social care with a high-touch, high-impact approach. Increase collaboration among previously siloed organizations and prevent duplicate efforts while tracking a social care referral from start to finish.
  • Zero-Click Patient Guided Referrals – Share a tailored resource list with your patients that is built just for them. Patient can determine which resources they’d like to connect with on their own time, and community-based organizations get them connected to services.
  • Patient Self-Service – Empower patients to self-service by giving them a toolkit of qualified social care resources in the community. Point them in the right direction, but know that they can make the journey.
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See our Solutions in Action

Key Focus Areas

Trusted by Partners
Across the Nation

“The Unite Us Platform offers an incredible opportunity for improving services to clients. It gives providers the means to more clearly understand what each agency does. This platform will allow clients to access services without having to tell their story repeatedly. It makes each of us a one-stop touchpoint for all of our combined services for each client. In short, this platform provides vital tools to reduce human suffering.”

Dr. Dean Barley
Director of BYU Comprehensive Clinic

“Becoming a part of the Unite Us network marked an important change in our outreach and coordinated care model. The technology streamlines the way Optima Health connects members to local social services like healthy food, safe housing, and employment services. Once the member receives the referred services, the platform allows sharing updates, so providers can collaborate over a shared patient’s progress. We can track outcomes to measure the impact of the coordinated care network. We are now expanding our partnership to cover all of Virginia.”

Traci Massie
Director of Government Programs, Optima Health

“For Ballad Health to be successful—and for our region to thrive—we all have to reach beyond our four walls and build partnerships to harness the power of collective impact. When we are all rowing in the same direction, we will demonstrably improve the health of the region.”

Anthony Keck
Executive Vice President System Innovation and Chief Population Health Officer, Ballad Health

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