Unite Us & North Carolina:
A Decade of Enhanced Access to Non-Medical Services
Learn how the partnership between Unite Us and North Carolina Department of Health and Human Services (NCDHHS) is addressing critical social needs for North Carolinians and delivering measurable cost savings.
How North Carolina’s Healthy Opportunities Pilot (HOP)
is Changing Lives
Launched by North Carolina Department of Health and Human Services (NCDHHS) in 2022, the pilot program invested $152M providing services that address Social Determinants of Health (SDOH) for Medicaid members. The program focuses on improving health outcomes by funding non-medical services that impact well-being, such as housing, food security, transportation, and interpersonal safety.
Using Unite Us to streamline care referrals, track outcomes, and facilitate funding reimbursements, the program has achieved:
Unite Us powers the technology infrastructure behind the NCDHHS’ groundbreaking 1115 Waiver program, the Healthy Opportunities Pilot (HOP).
NCDHHS chose Unite Us to streamline critical processes, including human services referrals, service authorizations, program enrollment, and reimbursement for services to address essential health-related resource needs like food, housing, transportation, and support for interpersonal violence and toxic stress. This is all made possible through NCCARE360, North Carolina’s statewide care network.
What Leaders Are Saying
“At the end of the day, people need access to basic essentials like food, housing, and transportation, no matter where they live. North Carolina sets the gold standard for tackling these challenges. Unite Us provides the technology and infrastructure to address basic needs and drive initiatives that genuinely improve lives.”
Taylor Justice,Co-founder and President of Unite Us
Transformation Across
the Country
Unite Us’ proven partnership with NCDHHS led the way for states like Oregon, Missouri, and New York to launch ambitious Medicaid waiver initiatives. By leveraging Unite Us’ platform, these states are building more efficient, connected support systems. Unite Us is the only social care technology partner that has been successful in Health-Related Social Needs (HRSNs) 1115 waiver states. This company is setting the standard for changing how care is delivered and facilitating critical reimbursements back into communities at record speed.
