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Health Plan Solutions

Empowering health plans to understand and deliver high-value care.

Hidden social needs affect the outcomes and experience of your members. With Unite Us, health plans can:

  • better identify health-related social needs and risks in their population
  • coordinate with responsive community partners to deliver proactive, targeted interventions
  • track, in real-time, the impact on reducing disparities and improving health outcomes

What We Do

We work with national and regional health plans to scale health equity innovations while increasing efficiency and value of care. Unite Us’ customers have been consistently outperforming peers in quality performance.

Identify health-related social needs

  • Gain new visibility on members with social risk factors and emerging needs
  • Monitor the performance of services offered and impact on quality and outcomes
  • Simplify reporting and demonstrate how you addressed diverse needs

Coordinate proactive and comprehensive services

  • Securely send referrals and communicate with partner organizations across sectors
  • Track your member’s care journey from needs to interventions
  • Enhance diversity, engagement, and impact of your network

Simplify and scale social care funding

  • Partner with community providers ready to address your population’s needs
  • Manage eligibility, authorization, and invoice/claims processing to increase the efficiency of community collaborations and reduce errors and denials
  • Monitor impact and gaps to optimize investment in a timely manner

Dedicated solutions for Medicare Advantage plans:

  • Improve quality ratings with industry-leading social needs data: Understand how social needs impact your member experience and outcomes, design tailored engagement and services, and improve quality ratings
  • Grow and retain your members: Optimize your product offerings and member engagement strategies with market intelligence, member insights, and prospective opportunities
See our Solutions in Action

Key Focus Areas

Trusted by Partners
Across the Nation

“Social factors like access to healthy food and safe, affordable housing have a major impact on health. Even before the pandemic, many people’s basic needs were not being met, and COVID-19 has only made that worse, particularly in communities of color. It is exciting to be part of a robust online platform, where referrals and ongoing coordination enable health systems and safety net resources to stay connected as we work together to take care to the next level for the people and families we serve.”

Cynthia Burdick, MD
Medical Director of Medicare and Medicaid, Kaiser Permanente Washington

“The fragmented landscape of health and social services often means that people aren’t receiving the total care they need to stay healthy, safe, and well. By building a public health infrastructure to meet people’s basic needs, Unite Us allows for collaboration, care coordination, and the ability to track member outcomes. We want to be able to ensure quality care for our members through their entire health journey, and the partnership with Unites Us will help all of a person’s care team stay on the same page.”

Jennifer Polello
Senior Director of Quality and Population Health, Community Health Plan of Washington

“The desire to drive positive outcomes and results for those individuals most vulnerable is a powerful force when combined with a solution such as Unite Us to support Community Information Exchange. A closed-loop referral platform that offers seamless, comprehensive, easy-to-use user interface is vital for efficiency in service delivery from a community perspective. Keeping the member’s whole-person care and well-being in the center of focus has driven our commitment and leadership every step of the way.”

Ronda Lindley-Bennett
Project Management/Vendor Management, Samaritan Health Plans

“A closed-loop referral platform that offers a seamless, comprehensive, easy-to-use user interface is vital for efficiency in service delivery from a community perspective. Keeping the member’s whole-person care and well-being in the center of focus has driven our commitment and leadership every step of the way.”

Ronda Lindley-Bennett
Project Management/Vendor Management, Samaritan Health Plans

“Now, with the Unite Us’ technology, we are able to establish a new model of care that reaches beyond the four walls of our organizations to connect the dots for the individuals and families we serve.”

Zachariah Hennessey
Vice President of Neighborhood Health, Public Health Solutions

“Through the Unite Delaware network, we have the ability to empower our team members and community partners with a tool that enhances everyone’s ability to connect, support, and serve our communities, clients, and patients in an efficient, collaborative way.”

Kim Blanch
RN, Community Services Manager Population Health, Beebe Healthcare

Request a Demo

Interested in learning more about organizations across sectors are coming together to improve the health and well-being of communities? Fill out this form and we’ll be in touch.

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